Rickey Singh — Insightshttps://rickeysingh.com/insights/Notes on strategy, technology, AI and growth.en Where AI agents pay back first in a mid-sized businesshttps://rickeysingh.com/insights/where-ai-agents-pay-back-first/https://rickeysingh.com/insights/where-ai-agents-pay-back-first/Tue, 13 Oct 2026 12:00:00 GMTAIMost AI projects stall because they start in the wrong place. Here is where agents earn their keep first in a mid-sized business, and how to pick the first one. Aligning technology spend with commercial objectiveshttps://rickeysingh.com/insights/aligning-technology-spend-with-commercial-objectives/https://rickeysingh.com/insights/aligning-technology-spend-with-commercial-objectives/Tue, 06 Oct 2026 12:00:00 GMTStrategyTechnology budgets drift away from what the business is trying to achieve. A simple way to tie every line of spend back to a commercial objective, and to know what to cut. What I look for in a digital commerce funnel reviewhttps://rickeysingh.com/insights/digital-commerce-funnel-review/https://rickeysingh.com/insights/digital-commerce-funnel-review/Tue, 29 Sep 2026 12:00:00 GMTGrowthThe checklist I work through when an online store's growth has stalled: from traffic quality to checkout, retention and the numbers behind them.